*Extending the use of Text Messaging
We are now using Chain SMS to message patients!
Chain SMS is…
A system which allows us to easily send text messages to patients. It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!
Some examples of how we might use it…
Reminders or notifications (e.g. prescription ready), Responding to simple queries (e.g. if you had a quick question about your medication), Letting you know we tried to call,Sending you advice at the end of a consultation
The Practice name or Doctor will always be at the bottom of the message. You won’t be able to reply them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way please let us know.
*NHS APP – What is it?
The NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet.
The NHS App enables people to:
- check their symptoms using the health A-Z on the NHS website
- find out what to do when they need help urgently using NHS 111 online
If their GP practice is connected to the app, they can register and verify their identity so they can:
- book and manage appointments at their GP practice
- order their repeat prescriptions
- view their GP medical record securely
- register as an organ donor
- choose whether the NHS uses their data for research and planning
Find out more about the future developments planned for the NHS App.
NHS APP Help and Support Page Click Here
*Pharmacy Services – How can they help?
Help us Help you, before you get worse
*Patient Participation Group
Updates to our Patient Participation page. Click here
*Online Services
Online services Support – Can’t Register? Problems logging in? Click here to request help
*Text Messaging
Text Messaging reminders – we will send you an appointment reminder to your phone. Have you changed your number? please update your mobile phone number via patient online services or by speaking to a member of Reception
*Friends and Family Test
We are very keen to hear from you about the service that you have received from Firth Park surgery. Please take part in our Friends and Family Test Survey and let us have your views. CLICK HERE TO TAKE PART For more information about the friends and family test click here
*Electronic Prescribing
We are enabled for Electronic Prescribing, we can send your prescriptions electronically and safely to a Pharmacy of your Choice, if you haven’t already done so, and would like to take advantage of this, pop into your local pharmacy and request that your prescriptions go there. More information about EPS here