The Firth Park Surgery – The Firth Park Surgery

We hope that this Website will provide you with the information necessary to help you make the best use of our services. We aim to provide high quality medical care, encourage good health and prevent SERIOUS ILLNESS. We hope to help you make informed decisions about your own health.

This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them, and some general information about how our practice operates. We encourage you to read the information on this website, and to contact our staff if you have any questions about any aspects of our service.

NHS Sheffield CCG have written an open letter to all residents to let you know about the challenges facing GPs in Sheffield and what you can do to help us, help you. Please take a few minutes to read it in full here:
https://www.sheffieldccg.nhs.uk/news/OpenlettertoallSheffieldResidents.htm

Calling the Surgery
Thank you for your patience when calling our surgery line, our Receptionists are constantly busy taking phone calls or dealing with face-to-face requests, we are dealing with around 1500 to 2000 calls per week. The busiest days are on a Monday morning, and generally around 08.30 am till 10.00am daily. If your call is not urgent ring back at a quieter time, usually around 11 or in the afternoon.

Firth park Surgery are noticing an increase in abusive and intimidating behaviour to our staff members, this will not be tolerated, we are all trying our best in these difficult times.

We are noticing an increase in patients attending the surgery without a face covering. At Firth Park Surgery we ask patients to continue the use of face coverings, this is to help protect our staff and our vulnerable patients. We thank you for your continued support.

We are conscious that some patients registered at Firth Park Surgery may be affected by current events in Afghanistan. Firth Park Surgery is accredited by the Royal College of General Practitioners as one which specialises in the care of military veterans and their families. All the team have been trained in the care of military veterans and their families. If recent events have affected you and you wish to seek help, please come forward.

Why Does The Receptionist Need To Ask What’s Wrong With Me?

Recovering from Covid-19?

Covid Vaccination Passport Info

Latest Info on Sheilding Patients

Patient Information on Fit notes

Coronavirus and various Health Information available in 30 different Languages – Click here to access

FOR MORE INFO ON CORONAVIRUS SEE THE LINK BELOW
Coronavirus Info

PLEASE NOTE: New safety measures are in place at Firth Park Surgery to help protect you and the staff, the door will remain locked, you will need to press the intercom to speak to a receptionist. The Receptionist will then press the button to release the door for you to enter.

The Longley Lane drive through blood taking service has moved to City Parkway, Parkway Avenue, Sheffield, S9 4WA opening hours are Monday to Friday, 7.30am to 5.15pm (excluding Bank Holidays) and Saturday, 8am to 1pm.

Our Mission Statement

Firth Park Surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

Access advice
Book appointments online
Request Fit/Sick Notes

Sign-up is simple and you can create an account here

https://app.doctorlink.com/firthparksurgery/register

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.

If no appointments are available, you will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website https://www.doctorlink.com/

Face Masks
If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own and download an exemption card for you to show if asked why you are not wearing one.
Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

We are now using ACCURX Chain SMS messages – Click here for info

Applying for Universal Credit www.sheffield.gov.uk/universalcredit